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Questions & Answers
Do you ship to my country?
We offer free shipping to all countries. For the European Economic Area (EEA), no additional fees are expected.
Note: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, and Sweden.
For the rest of the world, any applicable customs duties may be charged upon receipt (This varies by country, so we advise contacting your country's customs service if in doubt).
What are the delivery times?
What are your guarantees?
You benefit from a satisfaction guarantee for 15 days after receiving your order. In the event that your package is lost by postal services, you can choose to request a new shipment (at no additional cost) or receive a full refund.
Our silver and vermeil jewelry is guaranteed for 3 months after receiving your order, during which time any manufacturing defect would become apparent.
Of course, payments made on our website are 100% secure thanks to the most advanced technology in this field.
What is the quality of your stones?
All our stones are natural, individually selected by our gemologists to always offer excellent quality, well-cut, brilliant, and colorful.
Furthermore, we continually strive to improve the traceability of our stones to ensure the most ethical sourcing possible. We invite you to read our ethical charter by clicking here.
Where can we try your creations?
Our jewelry is currently available online only. However, please note that you have a satisfaction guarantee for 15 days after receiving your order.
You can, therefore, try them at home.