Choose your jewelry

How to customize my jewelry?

Once you have found a design you like in our catalog, click on it. Depending on available stock, you will then have the option to modify the metals used (examples: rose gold, white gold, or even silver and vermeil). The photo of the jewelry and its price will be immediately updated based on your choice.

Can someone help me choose my jewelry?

p>Yes, feel free to contact our customer service; they will help you choose the right jewelry. A caring specialist will listen to you and guide you toward the best choice.

Where can we try your creations?

Our jewelry is currently available online only. However, please note that you have a satisfaction guarantee for 15 days after receiving your order.

You can, therefore, try them at home.

What should I do if I don't know my size?

If you don't know your ring size, there are several solutions available to you. Follow this link to discover them: Choose your size →

Moreover, rest assured that if you make a mistake with your ring size, it’s not a problem: contact us within 15 days of receiving your ring, and let us know the new size that suits you. We will explain how to return the jewelry to us so we can proceed with the exchange.

What is the quality of your stones?

All our stones are natural, individually selected by our gemologists to always offer excellent quality, well-cut, brilliant, and colorful.

Are your stones sourced ethically?

It is often difficult to precisely define the origin of a stone and the conditions under which it was extracted. However, we continuously strive to improve the traceability of our stones to ensure the most ethical sourcing possible. We invite you to read our ethical charter by clicking here.

Confirm your order

How to use a promo code?

Once you have confirmed your cart by clicking the 'checkout' button, you will be redirected to the validation page to provide us with your address and other information. To use a promo code, you simply need to enter it at that point in the designated field.

What payment methods are available?

We accept payments by Carte Bleue, Visa and MasterCard, American Express, PayPal, and Apple Pay.

Our card payment system is secured by SSL standards, the most secure and widely used encryption protocol.

Your banking details are thus directly encrypted and routed without passing through our site. Therefore, you have nothing to worry about; we do not store any banking information about you.

What types of shipping do you offer?

We offer 2 types of shipping:

For orders under €150, we provide shipping via tracked priority mail. However, you have the option to choose a Colissimo delivery with signature upon receipt; this service will be offered at an additional cost at checkout.

For orders over €150, a Colissimo delivery with signature upon receipt will be provided for free.

Do you ship to my country?

We offer free shipping to all countries. For the European Economic Area (EEA), no additional fees are expected.

Note: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, and Sweden.

For the rest of the world, any applicable customs duties may be charged upon receipt (This varies by country, so we advise contacting your country's customs service if in doubt).

What are the delivery times?

All our jewelry is in stock and ready to be shipped! Depending on your shipping address, your package will be delivered within 10 to 20 business days.

How can I track my package?

When your package is shipped, you will receive an email containing a tracking number. You will then be able to track the shipment and delivery in real-time. Please note that a delay of up to 24 hours may sometimes be necessary before you can access the tracking information for your package.

After-sales service

What to do if the package is lost or damaged?

In the event that a package is lost by the postal services, you can request a reshipment (at no extra cost) or receive a full refund by contacting our customer service.

How to return my purchase?

If you wish to return your purchase for a refund, it's very simple. Just contact our customer service within 15 days of receiving your package.

We will then guide you through the return process and provide a full refund for the jewelry in question. Only the shipping costs will be at your expense.

How to exchange my jewelry?

In the case of an exchange request, simply contact our customer service within 15 days of receiving your package.

We will then guide you through the return process and proceed with the exchange of the jewelry in question without any additional costs. Only the shipping will be at your expense.

Do you offer resizing services?

As far as possible, we can offer you resizing for your jewelry. Unfortunately, some designs cannot be resized. In this case, we will proceed with a standard exchange.

To do this, simply contact our customer service within 15 days of receiving your package.

We will then guide you through the return process and proceed with the resizing or exchange of the jewelry in question without any additional costs. Only the shipping will be at your expense.

Can you repair my jewelry?

We operate on a case-by-case basis. For this type of request, we recommend that you write to our customer service, who will respond quickly by finding the best solution to satisfy you within what is feasible.